FAQ

Here is the list of the questions that are most commonly asked by Saundz American English Pronunciation Software users.  If you still have not found what you have been looking for, please refer to User guide, or contact us.

Who is Saundz for?

What can Saundz do for me?

What makes Saundz different from other similar products?

How long does it take to finish the course?

Can I use Saundz on my tablet or smartphone?

I have comments, proposals or ideas about something I’ve seen on the site. What can I do?

How do I sign up for and set up my Saundz account?

What are the system requirements necessary for Saundz to work?

How can I solve technical issues with sound recording?

Why can’t I sign in to Saundz?

I did not get a verification email, what should I do?

Can I add another email address to my account?

How do I change my login email address?

How do I delete my email address?

If I buy Saundz on the web, will I be able to use it on my iPad as well?

What payment methods do you accept?

Is it safe to use my credit card?

In which currency can I make payments?

I cannot make the purchase because the payment has failed. What should I do?

My credit card number was declined, what should I do?

Is the information I give you safe?

I was charged double for purchasing Saundz. What should I do?

Is my data secure in Saundz?

Can you tell me more about your privacy policy?

Do I need a microphone to use Saundz?

How do I use a headset, microphone or speakers with Saundz?

How do I adjust sound volume in Saundz?

How do I know if my headset works?

Why am I having trouble with sound quality?

Why can’t I sign in to Saundz?

Why do we have an accent?

Can I change my accent?

Do you know why Pronunciation and Accent Reduction Training is so vital to business communication?

What are the four basic skills needed to speak a new language?

Why does Saundz contain 40 phonemes?

Am I too young/too old to use Saundz?